Investigating - Users may experience data gaps in Red region
Aug 18, 18:15 UTC
EU platforms Operational
90 days ago
100.0 % uptime
Today
Ingress EU ? Operational
90 days ago
100.0 % uptime
Today
Web Interface EU ? Operational
90 days ago
100.0 % uptime
Today
End-User-Monitoring EU ? Operational
90 days ago
100.0 % uptime
Today
Processing EU ? Operational
90 days ago
100.0 % uptime
Today
US platforms Degraded Performance
90 days ago
99.97 % uptime
Today
Ingress US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Processing US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Web Interface US ? Operational
90 days ago
99.95 % uptime
Today
End-User-Monitoring US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Agents and Sensors Operational
90 days ago
98.61 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On Tuesday, Aug 23 2022 we will roll out release 232.
Rollout for US customers is scheduled to start at 8am UTC.

Posted on Aug 18, 12:02 UTC
On Tuesday, Aug 23 2022 we will roll out release 232.
Rollout for EU customers is scheduled to start at 8pm UTC.

Posted on Aug 18, 12:05 UTC
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022
Completed - The scheduled maintenance has been completed.
Aug 18, 16:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 15:43 UTC
Scheduled - We will be undergoing maintenance during this time
Aug 18, 15:42 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 16:00 UTC
Scheduled - We have updated the Instana.gpg key for agent packages.

Due to this change, customers must reimport the key with

Debian:
curl https://packages.instana.io/Instana.gpg | apt-key add - > /dev/null

RHEL:
rpm --import https://packages.instana.io/Instana.gpg

If you re execute the one-liner script, the key will be updated automatically.

We had to update the key to SHA-256 from the old SHA1 to be able to support RHEL9 based environments

Aug 18, 14:21 UTC
Completed - The scheduled maintenance has been completed.
Aug 18, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 06:30 UTC
Scheduled - Customer in RED (US) region may experience issues. We are actively working on fixing it.
Aug 18, 06:29 UTC
Aug 17, 2022

No incidents reported.

Aug 16, 2022
Resolved - This incident has been resolved.
Aug 16, 03:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 22:07 UTC
Investigating - We are currently investigating this issue.
Aug 13, 20:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 20:18 UTC
Investigating - We are currently investigating this issue.
Aug 13, 16:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 01:48 UTC
Investigating - Users may experience data gaps in Red region
Aug 12, 23:07 UTC
Completed - The scheduled maintenance has been completed.
Aug 16, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 00:00 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of application data for customer in the EU blue region.
Aug 15, 04:52 UTC
Aug 15, 2022

No incidents reported.

Aug 14, 2022
Aug 13, 2022
Resolved - This incident has been resolved.
Aug 13, 16:56 UTC
Investigating - We are currently investigating this issue.
Aug 13, 14:35 UTC
Aug 12, 2022
Resolved - This incident has been resolved.
Aug 12, 14:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 00:58 UTC
Investigating - Span processing is slower than usual and may result in dropped spans for some users. We are currently investigating this issue.
Aug 5, 18:20 UTC
Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 20:00 UTC
Scheduled - On Tuesday, Aug 09, 2022 we will roll out release 231.
Rollout for EU customers is scheduled to start at 8pm UTC.

Aug 4, 12:15 UTC
Completed - The scheduled maintenance has been completed.
Aug 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 UTC
Scheduled - On Tuesday, Aug 09, 2022 we will roll out release 231.
Rollout for US customers is scheduled to start at 8am UTC.

Aug 4, 12:14 UTC
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
Aug 5, 2022