Customer in Coral US Region may experience issues with span processing
Investigating - We are currently investigating the issue, some users might see data gaps in the Application perspective.
Mar 25, 2023 - 18:41 UTC
Uptime over the past 90 days. View historical uptime.
EU platforms Operational
90 days ago
99.98 % uptime
Today
Ingress EU ? Operational
90 days ago
100.0 % uptime
Today
Web Interface EU ? Operational
90 days ago
99.92 % uptime
Today
End-User-Monitoring EU ? Operational
90 days ago
100.0 % uptime
Today
Processing EU ? Operational
90 days ago
100.0 % uptime
Today
US platforms Degraded Performance
90 days ago
99.93 % uptime
Today
Ingress US ? Operational
90 days ago
100.0 % uptime
Today
Processing US ? Degraded Performance
90 days ago
100.0 % uptime
Today
Web Interface US ? Degraded Performance
90 days ago
99.73 % uptime
Today
End-User-Monitoring US ? Operational
90 days ago
100.0 % uptime
Today
Agents and Sensors Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Platform maintenance Mar 27, 2023 03:30-06:30 UTC
During the given interval we will perform platform maintenance on a datastore component related to beta features like logging, synthetics in EU Green Region.
Posted on Mar 23, 2023 - 11:43 UTC
Platform maintenance in EU Region - Blue Mar 27, 2023 05:30-06:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Mar 24, 2023 - 05:59 UTC
We need to carry out maintenance on the download site Mar 28, 2023 10:00-11:00 UTC
We will be undergoing maintenance on our download site incl. agents, sensors
Posted on Mar 23, 2023 - 11:53 UTC
Past Incidents
Mar 25, 2023
Issues processing application perspective data in Coral region
Resolved - This incident has been resolved.
Mar 25, 14:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 22:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 22, 18:23 UTC
Investigating - We are currently investigating this issue.
Mar 22, 15:54 UTC
Mar 24, 2023
Missing containerD metrics
Resolved - The fix is released in the Instana agent's latest Image version.
Please redeploy the Instana agent to fix the issue.
Mar 24, 07:58 UTC
Identified - There is a bug in the latest ctr release (v1.7.0):
https://github.com/containerd/containerd/issues/8301

As a consequence, the latest Instana agent is not reporting containerD metrics and this is causing missing CPU and Memory Usage metrics in Kubernetes entities' dashboards.

We identified the issue and the fix for our agent will be released in the latest Instana Agent Image.
Mar 23, 09:22 UTC
Mar 23, 2023
Platform maintenance EU (Blue Region)
Completed - The scheduled maintenance has been completed.
Mar 23, 05:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 03:01 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component related to beta features like logging, synthetics in EU Blue Region.
Mar 20, 12:11 UTC
Mar 22, 2023
Instana SaaS Release 245 EU regions
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 21:00 UTC
Scheduled - On Tuesday, March 21 2023, Instana release 245 will be deployed.
Rollout for EU customers will start at 9pm UTC.
Intermittent issues may be observed during the maintenance window.
Mar 19, 15:20 UTC
Mar 21, 2023
Instana SaaS Release 245 US regions
Completed - The scheduled maintenance has been completed.
Mar 21, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 UTC
Scheduled - On Tuesday, March 21 we will roll out release 245
Rollout for US regions (Red, Orange, Coral) will start at 9am UTC
Mar 19, 15:14 UTC
We need to carry out maintenance on the download site
Completed - The scheduled maintenance has been completed.
Mar 21, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 10:00 UTC
Scheduled - We will be undergoing maintenance on our download site incl. agents, sensors
Mar 16, 15:12 UTC
Mar 20, 2023
Platform maintenance US (Orange) Region
Completed - The scheduled maintenance has been completed.
Mar 20, 11:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 09:00 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component related to beta features like logging, synthetics in US Orange Region.
Mar 16, 10:50 UTC
Platform maintenance US (Red) Region
Completed - The scheduled maintenance has been completed.
Mar 20, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 05:30 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component related to beta features like logging, synthetics.
Mar 16, 10:48 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023
Platform maintenance at US (Red region)
Completed - The scheduled maintenance has been completed.
Mar 16, 08:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of application data for customer in the US red region.
Mar 15, 08:07 UTC
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Emergency Maintenance in US Coral region is in Progress. (For Logging and Synthetics Components)
Completed - The scheduled maintenance has been completed.
Mar 13, 10:46 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 13, 10:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 10:05 UTC
Scheduled - Customer in US Coral region may experience issues with respect to Logging and Synthetics Components.
Mar 13, 10:02 UTC
The latest release 2.0.10 of the Instana Agent operator may cause issues when running upgrades on the OpenShift clusters
Resolved - Due to the update on February 21st, agent upgrades via operator on OpenShift may encounter issues due to OpenShift’s OLM bug where it incorrectly believes that existing versions of InstanaAgent CRD are invalid against the new CRD.

The solution is to:
Uninstall the operator from the openshift-operators namespace including all dependent resources
Manually modify the InstanaAgent CRD and remove the v1beta1 and conversion sections
Reinstall the operator
Mar 13, 09:51 UTC
Platform maintenance in US (Coral) Region for Logging Component
Completed - The scheduled maintenance has been completed.
Mar 13, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 05:30 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of logging data in US Coral Region.
Mar 9, 07:02 UTC
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

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