All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU platforms Operational
90 days ago
100.0 % uptime
Today
Ingress EU
Operational
90 days ago
100.0 % uptime
Today
Web Interface EU
Operational
90 days ago
100.0 % uptime
Today
End-User-Monitoring EU
Operational
90 days ago
100.0 % uptime
Today
Processing EU
Operational
90 days ago
100.0 % uptime
Today
US platforms Operational
90 days ago
99.92 % uptime
Today
Ingress US
Operational
90 days ago
100.0 % uptime
Today
Processing US
Operational
90 days ago
99.85 % uptime
Today
Web Interface US
Operational
90 days ago
99.85 % uptime
Today
End-User-Monitoring US
Operational
90 days ago
100.0 % uptime
Today
Agents and Sensors Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Platform maintenance EU Region - Green Sep 25, 2023 20:00 - Sep 26, 2023 00:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Sep 20, 2023 - 22:01 UTC
Platform maintenance EU Region - Green Sep 26, 2023 20:00 - Sep 27, 2023 00:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Sep 20, 2023 - 22:02 UTC
Past Incidents
Sep 21, 2023
Platform maintenance US Region - Red
Completed - The scheduled maintenance has been completed.
Sep 21, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 05:30 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of application data for customer in the EU blue region.
Sep 19, 07:31 UTC
Emergency Platform maintenance at all regions
Completed - The scheduled maintenance has been completed.
Sep 21, 07:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:28 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of web interface for few min.
Sep 21, 07:23 UTC
Sep 20, 2023
Platform maintenance EU Region - Blue
Completed - The scheduled maintenance has been completed.
Sep 20, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 15:22 UTC
Platform maintenance US Region - Red
Completed - The scheduled maintenance has been completed.
Sep 20, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:31 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of application data for customer in the US Red region.
Sep 19, 03:16 UTC
Instana SaaS Release 258 EU regions
Completed - The scheduled maintenance has been completed.
Sep 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:00 UTC
Scheduled - On Tuesday, 19th September, Instana release 258 will be deployed.
Rollout for EU customers will start at 08:00 PM UTC.
Intermittent issues may be observed during the maintenance window.
Sep 15, 09:40 UTC
Sep 19, 2023
Investigating issues in Blue SaaS region
Resolved - This incident has been resolved.
Sep 19, 23:47 UTC
Monitoring - Customers who reported issues have been resolved. Please open a support ticket if you are experiencing excessive messages about "unauthorized access."
Sep 19, 14:11 UTC
Identified - The issues has been identified and fix is being implemented. Please open a support ticket if you are experiencing excessive messages about "unauthorized access."
Sep 19, 13:06 UTC
Investigating - We are investigating issues regarding access issues in Blue SaaS region.
Sep 19, 11:55 UTC
Instana SaaS Release 258 US regions
Completed - The scheduled maintenance has been completed.
Sep 19, 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 08:00 UTC
Scheduled - On Tuesday, 19th September, Instana release 258 will be deployed.
Rollout for US customers will start at 8:00 AM UTC.
Intermittent issues may be observed during the maintenance window.
Sep 15, 09:28 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Users might be seeing problem with download site.
Resolved - After further investigating, we do not believe there are any issues with download site.
Sep 15, 12:51 UTC
Investigating - We are currently investigating this issue.
Sep 15, 08:42 UTC
Problem with Instana logging on US Region (Red)
Resolved - This incident has been resolved.
Sep 15, 08:39 UTC
Monitoring - We have identified the issue and fixed it. We are now monitoring the health of logging.
Sep 14, 07:46 UTC
Update - We are continuing to investigate this issue.
Sep 14, 06:44 UTC
Investigating - We're experiencing an issue with Instana Logging in one of our US region (Red). We are investigating the issue.
Sep 14, 05:02 UTC
Platform maintenance EU Region - Blue
Completed - The scheduled maintenance has been completed.
Sep 15, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 02:31 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 12, 01:55 UTC
Sep 14, 2023
Platform maintenance EU Region - Green
Completed - The scheduled maintenance has been completed.
Sep 14, 20:14 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 14, 20:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 18:02 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 11, 19:28 UTC
We need to carry out maintenance on the download site
Completed - The scheduled maintenance has been completed.
Sep 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:00 UTC
Scheduled - We will be undergoing maintenance on the download site during this time.
Sep 12, 10:33 UTC
Platform maintenance US Region - Orange
Completed - The scheduled maintenance has been completed.
Sep 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 12, 02:02 UTC
Platform maintenance US Region - Coral
Completed - The scheduled maintenance has been completed.
Sep 14, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 12, 02:02 UTC
Platform maintenance EU Region - Blue
Completed - The scheduled maintenance has been completed.
Sep 14, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 11, 19:29 UTC
Sep 13, 2023
Platform maintenance US Region - Red
Completed - The scheduled maintenance has been completed.
Sep 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 12, 01:52 UTC
Platform maintenance in EU Region - Blue
Completed - The scheduled maintenance has been completed.
Sep 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 20:00 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of application data for customer in the EU blue region.
Sep 12, 07:34 UTC
Sep 12, 2023
Platform maintenance EU Region - Blue
Completed - The scheduled maintenance has been completed.
Sep 12, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 11, 08:35 UTC
Emergency Maintenance in US(Red) region is in Progress
Completed - The scheduled maintenance has been completed.
Sep 12, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:31 UTC
Scheduled - Customer in US (Red) region may experience issues w.r.t. application data for few min.
Sep 12, 05:09 UTC
Emergency Maintenance in EU Region - Green
Completed - The scheduled maintenance has been completed.
Sep 12, 01:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:57 UTC
Scheduled - We will be undergoing emergency maintenance in the Green region shortly.
Sep 11, 20:56 UTC
Sep 11, 2023
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.

Sep 7, 2023
Platform maintenance US Region - Orange
Completed - The scheduled maintenance has been completed.
Sep 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 5, 14:29 UTC
Platform maintenance EU Region - Green
Completed - The scheduled maintenance has been completed.
Sep 7, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 6, 05:26 UTC
Platform maintenance EU Region - Blue
Completed - The scheduled maintenance has been completed.
Sep 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 1, 14:24 UTC
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