Data Gaps in Red Region
Investigating - Users may experience data gaps in Red region
Aug 18, 18:15 UTC
Uptime over the past 90 days. View historical uptime.
EU platforms Operational
90 days ago
100.0 % uptime
Today
Ingress EU ? Operational
90 days ago
100.0 % uptime
Today
Web Interface EU ? Operational
90 days ago
100.0 % uptime
Today
End-User-Monitoring EU ? Operational
90 days ago
100.0 % uptime
Today
Processing EU ? Operational
90 days ago
100.0 % uptime
Today
US platforms Degraded Performance
90 days ago
99.97 % uptime
Today
Ingress US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Processing US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Web Interface US ? Operational
90 days ago
99.95 % uptime
Today
End-User-Monitoring US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Agents and Sensors Operational
90 days ago
98.61 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Instana SaaS Release 232 US regions Aug 23, 08:00-11:00 UTC
On Tuesday, Aug 23 2022 we will roll out release 232.
Rollout for US customers is scheduled to start at 8am UTC.
Posted on Aug 18, 12:02 UTC
Instana SaaS Release 232 EU regions Aug 23, 20:00-23:00 UTC
On Tuesday, Aug 23 2022 we will roll out release 232.
Rollout for EU customers is scheduled to start at 8pm UTC.
Posted on Aug 18, 12:05 UTC
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022
Emergency Maintenance in US (Red) region
Completed - The scheduled maintenance has been completed.
Aug 18, 16:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 15:43 UTC
Scheduled - We will be undergoing maintenance during this time
Aug 18, 15:42 UTC
Instana Agent - Instana.gpg key for agent downloads
Completed - The scheduled maintenance has been completed.
Aug 18, 16:00 UTC
Scheduled - We have updated the Instana.gpg key for agent packages.

Due to this change, customers must reimport the key with

Debian:
curl https://packages.instana.io/Instana.gpg | apt-key add - > /dev/null

RHEL:
rpm --import https://packages.instana.io/Instana.gpg

If you re execute the one-liner script, the key will be updated automatically.

We had to update the key to SHA-256 from the old SHA1 to be able to support RHEL9 based environments
Aug 18, 14:21 UTC
Emergency Maintenance in US (Red) region is in Progress
Completed - The scheduled maintenance has been completed.
Aug 18, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 06:30 UTC
Scheduled - Customer in RED (US) region may experience issues. We are actively working on fixing it.
Aug 18, 06:29 UTC
Aug 17, 2022

No incidents reported.

Aug 16, 2022
Data Gaps in Red Region
Resolved - This incident has been resolved.
Aug 16, 03:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 22:07 UTC
Investigating - We are currently investigating this issue.
Aug 13, 20:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 20:18 UTC
Investigating - We are currently investigating this issue.
Aug 13, 16:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 01:48 UTC
Investigating - Users may experience data gaps in Red region
Aug 12, 23:07 UTC
Platform maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 00:00 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of application data for customer in the EU blue region.
Aug 15, 04:52 UTC
Aug 15, 2022

No incidents reported.

Aug 14, 2022
Aug 13, 2022
Data gaps in Coral region
Resolved - This incident has been resolved.
Aug 13, 16:56 UTC
Investigating - We are currently investigating this issue.
Aug 13, 14:35 UTC
Aug 12, 2022
Slow Span processing in US Red region
Resolved - This incident has been resolved.
Aug 12, 14:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 00:58 UTC
Investigating - Span processing is slower than usual and may result in dropped spans for some users. We are currently investigating this issue.
Aug 5, 18:20 UTC
Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022
Instana SaaS Release 231 EU regions
Completed - The scheduled maintenance has been completed.
Aug 9, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 20:00 UTC
Scheduled - On Tuesday, Aug 09, 2022 we will roll out release 231.
Rollout for EU customers is scheduled to start at 8pm UTC.
Aug 4, 12:15 UTC
Instana SaaS Release 231 US regions
Completed - The scheduled maintenance has been completed.
Aug 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 UTC
Scheduled - On Tuesday, Aug 09, 2022 we will roll out release 231.
Rollout for US customers is scheduled to start at 8am UTC.
Aug 4, 12:14 UTC
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
Aug 5, 2022
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