We need to carry out maintenance on the download site
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 2023 - 09:00 UTC
Scheduled - We will be undergoing maintenance on our download site incl. agents, sensors
Instana agents running on K8s - Leader Elector deprecated at end of May
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 2023 - 06:33 UTC
Update - We are continuing to work on a fix for this issue.
May 08, 2023 - 13:54 UTC
Identified - For the Instana agents running on K8s, the leader-elector will be deprecated in favor of the k8s-sensor at the end of May. If the agent was installed through the Instana agent operator, please ensure to upgrade it to v2.0.12 before the end of May to avoid downtime as older versions are not compatible with the k8s_sensor.
May 03, 2023 - 12:58 UTC
Uptime over the past 90 days. View historical uptime.
EU platforms Operational
90 days ago
99.98 % uptime
Today
Ingress EU ? Operational
90 days ago
99.97 % uptime
Today
Web Interface EU ? Operational
90 days ago
99.98 % uptime
Today
End-User-Monitoring EU ? Operational
90 days ago
99.98 % uptime
Today
Processing EU ? Operational
90 days ago
99.97 % uptime
Today
US platforms Under Maintenance
90 days ago
99.98 % uptime
Today
Ingress US ? Operational
90 days ago
100.0 % uptime
Today
Processing US ? Operational
90 days ago
99.97 % uptime
Today
Web Interface US ? Operational
90 days ago
99.97 % uptime
Today
End-User-Monitoring US ? Under Maintenance
90 days ago
100.0 % uptime
Today
Agents and Sensors Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Instana SaaS Release 250 EU regions May 30, 2023 20:00-23:00 UTC
On Tuesday, 30th May, Instana release 250 will be deployed.
Rollout for EU customers will start at 8pm UTC.
Intermittent issues may be observed during the maintenance window.
Posted on May 25, 2023 - 12:26 UTC
Platform maintenance in US Orange May 31, 2023 01:00-02:00 UTC
During the given interval we will perform platform maintenance on a datastore component that will result in a metrics lagging for customer in the US orange region.
Posted on May 29, 2023 - 01:31 UTC
Platform maintenance US Region - Red May 31, 2023 04:30-10:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on May 24, 2023 - 08:07 UTC
Instana SaaS Release 250 US regions May 31, 2023 08:00-11:00 UTC
On Wednesday, 31st May, Instana release 250 will be deployed.
Rollout for US customers will start at 8:00 AM UTC.
Intermittent issues may be observed during the maintenance window.
Posted on May 30, 2023 - 11:42 UTC
Platform maintenance EU Region - Blue Jun 1, 2023 02:30-08:30 UTC
We will be undergoing scheduled maintenance during this time.
Posted on May 24, 2023 - 08:06 UTC
Past Incidents
May 30, 2023
Platform maintenance
Completed - The scheduled maintenance has been completed.
May 30, 06:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 06:11 UTC
Scheduled - We will be performing an urgent platform maintenance that may result in a short unavailability of Instana agents & sensors.
May 30, 06:08 UTC
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Platform Maintenance EU Region - Green
Completed - The scheduled maintenance has been completed.
May 25, 06:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 02:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 22, 05:00 UTC
May 24, 2023
Platform maintenance US Region - Orange
Completed - The scheduled maintenance has been completed.
May 24, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 03:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 22, 01:50 UTC
May 23, 2023

No incidents reported.

May 22, 2023
Instana Agent and Sensor Download Site Migration
Completed - The scheduled maintenance has been completed.
May 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 UTC
Scheduled - On May 22nd we will migrate the DNS entries from our existing containers repository to a new host. For a 72 hour period post migration, we expect the old and the new repositories to operate in parallel.

Customers wishing to test this change ahead of time can use, https://artifact-public.instana.io as the container registry for the Instana agent or the Kubernetes operator. The credentials for this mirror site are the same credentials needed to access the download site
Apr 25, 11:34 UTC
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
We need to carry out emergency maintenance on the download site
Completed - The scheduled maintenance has been completed.
May 19, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 09:00 UTC
Scheduled - We will be undergoing a brief maintenance on our download site incl. agents, sensors
May 18, 08:40 UTC
May 18, 2023
Platform maintenance US Region - Coral
Completed - The scheduled maintenance has been completed.
May 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 03:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 15:25 UTC
Platform maintenance for all Region
Completed - The scheduled maintenance has been completed.
May 18, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 03:00 UTC
Scheduled - We will be undergoing scheduled maintenance in our global component so all the regions and UI client will experience some hinderance.
May 17, 06:20 UTC
May 17, 2023

No incidents reported.

May 16, 2023
Instana SaaS Release 249 EU regions
Completed - The scheduled maintenance has been completed.
May 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:00 UTC
Scheduled - On Tuesday, 16th May 2023, Instana release 249 will be deployed.
Rollout for EU customers will start at 08:00 pm UTC.
Intermittent issues may be observed during the maintenance window.
May 11, 12:30 UTC
Instana SaaS Release 249 US regions
Completed - The scheduled maintenance has been completed.
May 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 08:01 UTC
Scheduled - On Tuesday, 16th May 2023, Instana release 249 will be deployed.
Rollout for US customers will start at 08:00 am UTC.
Intermittent issues may be observed during the maintenance window.
May 11, 12:27 UTC
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